Introduction

At FDSS Solution , we respect your privacy and are committed to protecting your personal information when you use our mobile recharge, BBPS, payment gateway and other related services.

Information We Collect

We collect information that helps us provide and secure our services:

• Personal Information: name, email, mobile number, billing address and contact details.
• Transaction Information: recharge and bill details, transaction IDs, amounts and payment methods.
• Device & Technical Data: IP address, browser type, device model, operating system and access logs.
• KYC / Identity Data (if required): PAN, Aadhaar or other identity documents as required by law or regulation.

How We Use Your Information

We use data to deliver and improve our services:

• Process mobile recharges, BBPS bill payments, FASTag top-ups and other transactions.
• Operate and secure our payment gateway and payment processing systems.
• Send transaction confirmations, receipts, alerts and important service messages.
• Detect and prevent fraud, enforce our terms, and comply with legal obligations.
• Analyze and improve our platform, features and user experience.

Data Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

• Service Partners: telecom operators, billers, banks and payment processors to complete transactions.
• Regulatory or Legal Authorities: when required by law, court order or for compliance purposes.
• Security & Fraud Prevention Providers: third parties that help detect and prevent suspicious activity.

Data Security

We employ industry-standard security measures such as encryption, secure servers and access controls to protect your data. While we strive to protect your information, no internet transmission is completely secure and we cannot guarantee absolute protection.

Cookies & Tracking

Our website/app may use cookies and similar tracking technologies to remember preferences, enable functionality and analyze usage. You may disable cookies in your browser, but some features may not work correctly.

Your Rights

You have rights regarding your personal information, including:

• Access and review the personal data we hold about you.
• Request correction or update of inaccurate information.
• Request deletion of your personal data (subject to legal and contractual obligations).
• Opt-out of promotional communications.

Third-Party Links

Our platform may link to third-party sites and services. Those sites have their own privacy policies — we are not responsible for their practices. Please review third-party privacy policies before sharing information with them.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.

Contact Us

If you have questions, requests, or concerns about this policy or your data, contact us:

• Email: ramchandrat213@gmail.com
• Phone: +91 6260778947
• Address: Sai Nagar Baihar Balaghat, Baihar, Madhya Pradesh, India, 481111

Thank you for trusting FDSS Solution with your payments and personal information.