Terms and Conditions

Introduction

Welcome to FDSS Solution . By accessing or using our services — including mobile recharges, BBPS bill payments, payment gateway, and other digital payment solutions — you agree to these Terms & Conditions. Please read them carefully before using our platform.

Use of Services

  • You must be at least 18 years old to use our services.
  • You agree to provide accurate, current, and complete information when creating an account or making a transaction.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Our services are intended for lawful purposes only. You agree not to use them for fraudulent or illegal activities.

Transactions & Payments

  • All transactions made through our platform are final once processed.
  • We are not responsible for any incorrect transaction due to user error (e.g., wrong mobile number, biller details).
  • Charges, fees, or taxes applicable to transactions will be displayed before confirmation.
  • Processing times may vary based on the service provider or network conditions.

Refund & Cancellation Policy

  • Refunds are processed only in cases where the transaction amount is deducted but the service is not delivered due to a technical error.
  • No refunds will be issued for incorrect details provided by the user.
  • Refund timelines depend on your bank or payment method and may take 5–7 business days.

Third-Party Services

We act as a facilitator for various service providers (telecom operators, billers, banks). We are not responsible for the quality, delivery, or service issues caused by these third parties.

Limitation of Liability

  • We are not liable for delays, interruptions, or failures beyond our control, including network outages or service provider issues.
  • Our total liability in any claim will be limited to the amount paid by you for the specific transaction.

Intellectual Property

All content, trademarks, and designs on this platform are the property of FDSS Solution and may not be used without prior written permission.

Changes to Terms

We may modify these Terms & Conditions from time to time. Any updates will be posted on this page with the revised effective date. Continued use of our services indicates acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by the laws of [Insert Country/State], and any disputes will be subject to the exclusive jurisdiction of its courts.

Contact Us

For any queries or concerns regarding these Terms & Conditions, contact us:

  • Email: ramchandrat213@gmail.com
  • Phone: +91 6260778947
  • Address: Sai Nagar Baihar Balaghat, Baihar, Madhya Pradesh, India, 481111

By using our platform, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions.